{"id":15,"date":"2023-09-02T02:43:14","date_gmt":"2023-09-02T00:43:14","guid":{"rendered":"https:\/\/www.mondovisure.it\/en\/?page_id=15"},"modified":"2023-09-02T23:26:24","modified_gmt":"2023-09-02T21:26:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.mondovisure.it\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n

Welcome to the privacy and data processing page of Mondovisure<\/strong><\/h3>\n\n\n\n

When you use our services, you entrust us with your information. This page describes the privacy policies that will help you understand how we collect, use, and share your data. Privacy regulation is very important; we hope you read it carefully.<\/p>\n\n\n\n

DATA COLLECTED<\/strong><\/p>\n\n\n\n

We collect data in the following ways:<\/p>\n\n\n\n

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  1. Data provided by the user during registration on our website www.mondovisure.it<\/a> for purchasing services. To request a service, it is necessary to create an account. During account creation, we ask for personal information necessary for service provision, such as: name, surname, tax code, residential address, phone number, email address, or credit card to link to the personal account. User data can also be collected over the phone. Phone communications might be recorded; in such cases, the user will be informed in advance, and no recording will occur without the express consent of the customer.<\/li>\n\n\n\n
  2. Data collected from contact forms, service request forms, mandate forms, from the chat service for assistance and\/or other messaging or communication services.<\/li>\n\n\n\n
  3. Data provided when posting a comment on our blog or a review of our service.<\/li>\n\n\n\n
  4. Data collected while browsing our website using cookies, web beacons, and\/or similar tracking technologies.<\/li>\n\n\n\n
  5. Data collected through social media use to share information with social media sites or use such sites to create an account or link the account to the respective social media site.<\/li>\n<\/ol>\n\n\n\n

    USE OF COLLECTED DATA<\/strong><\/p>\n\n\n\n

    Mainly, we use the collected information to provide services purchased online, by phone, or email. The data, including order history and IP address, are stored on our servers. Such data remains stored for as long as necessary for tax, legal, and security reasons, both for the customer and for Servizi Informativi S.r.l.s. However, users can request at any time the complete removal, modification, rectification, or portability of any information, within the limits and in compliance with current legislation.<\/p>\n\n\n\n

    Contrary to the above, purchased services, generally delivered electronically \u2013 in PDF format \u2013 are stored for the minimum time strictly necessary to carry out the professional mandate. They will then be permanently deleted from all our systems.<\/p>\n\n\n\n

    Navigation data, collected through cookies and\/or similar technologies, is used to enhance the usability of our services. This may involve examining and analyzing our users’ behavior on our pages, such as: time spent, type of device used, location of access, abandoning cart or checkout pages, etc.<\/p>\n\n\n\n

    To send email marketing, newsletters for which customers have given their consent, which can be revoked or modified at any time. To contact via email or by mail to offer discounts and special promotions, to gather opinions through surveys or reviews on our services. For contacts regarding account-related issues or service processing. Contacts can occur via phone, email, regular mail, SMS, etc. To prevent, detect, or ascertain fraud, security breaches, and potentially prohibited or illegal activities. For any other requirement necessary to conclude and execute the contract with the customer and to ensure security and compliance with current legislation.<\/p>\n\n\n\n

    SHARING INFORMATION<\/strong><\/p>\n\n\n\n

    The information collected is used internally for the above purposes, and data is processed both electronically and non-electronically. For some types of services, Servizi Informativi uses the collaboration of third-party companies, to which, when necessary, the essential data for the execution of the mandates received is provided. In particular, it is specified that the services in the debtor tracking category are provided to Servizi Informativi S.r.l.s. by third-party companies, authorized under art. 134 T.U.L.P.S. All the information reported in the reports related to debtor tracking services is the result of investigations, research, and interviews carried out according to the standards provided by art. 5 of the decree of December 1, 2010, no. 269 and subsequent amendments. It is recalled that the transmitted data must be processed exclusively for the judicial value of rights and\/or the protection of company assets, without their dissemination being allowed.<\/p>\n\n\n\n

    Among the third parties with which information may be shared are also Tax and Legal Firms that provide advice to the company when necessary.<\/p>\n\n\n\n

    The web, mail, and cloud server services used by Mondovisure for data storage and processing are provided by third-party companies as specified below.<\/p>\n\n\n\n

    By clicking on the name of the application with which the data is shared, you can directly access the privacy policy. Some applications process data outside EU borders.<\/p>\n\n\n\n

    HOSTING, WEB PLATFORM, and PLUGINS<\/strong> <\/p>\n\n\n\n

    onRocket.com LLC<\/a>, the company that provides the hosting platform where our web pages are hosted. <\/p>\n\n\n\n

    WordPress<\/a> is the program used to build Mondovisure. <\/p>\n\n\n\n

    Woocommerce <\/a>is the application used for our online store. <\/p>\n\n\n\n

    WS Form <\/a>is the application used to collect data during the purchase of a service or when you request information from our contact forms. <\/p>\n\n\n\n

    Askimet Anti Spam<\/a> is an application we use to filter spam comments on our website. <\/p>\n\n\n\n

    Tidio LLC <\/a>is the company that provides the chat service. <\/p>\n\n\n\n

    Whatsapp<\/a> is a messaging and calling application that users can use to contact us. <\/p>\n\n\n\n

    Google Font<\/a>, the font management and display service provided by Google Inc. <\/p>\n\n\n\n

    Cookiebot<\/a> is the company used for cookie management and related policy.<\/p>\n\n\n\n

    PAYMENT SERVICES<\/strong> <\/p>\n\n\n\n

    To ensure security and flexibility for our customers, we use various payment systems provided by the following companies: <\/p>\n\n\n\n

    PayPal Inc<\/a>, Stripe Inc.<\/a><\/p>\n\n\n\n

    MAIL, CUSTOMER DATABASE MANAGEMENT, and INVOICING<\/strong> <\/p>\n\n\n\n

    We use services provided by G Suite by Google Cloud <\/a>of Google Inc. Sending and receiving emails is done with Gmail, files and documents are stored on Google Drive and processed with the tools included in G Suite. <\/p>\n\n\n\n

    MadBit Entertainment Srl<\/a> is the company that provides us with the software, including the cloud environment, for processing and managing customer invoicing.<\/p>\n\n\n\n

    MAILING LIST AND NEWSLETTER<\/strong> <\/p>\n\n\n\n

    The newsletter, marketing services are performed through the application Mailerlite. <\/a>These services may also be used to provide technical information or other important communications to our customers. Newsletter subscription is optional and can be canceled at any time. Subscribers are updated on our news, special offers, and dedicated promotions. To unsubscribe, just click on the unsubscribe link at the bottom of each email sent or contact us directly at our email address info@mondovisure.com<\/a>.<\/p>\n\n\n\n

    SOCIAL FUNCTIONS<\/strong> <\/p>\n\n\n\n

    The browsing user interacts with third parties as specified below: <\/p>\n\n\n\n

    Sharing buttons that allow sharing a post from our blog, a service, or a web page on the following social channels: Facebook<\/a>, Twitter<\/a>. <\/p>\n\n\n\n

    SITE USAGE DATA<\/strong> <\/p>\n\n\n\n

    To ensure and improve the use of our website, we use Google Analytics <\/a>owned by Google Inc, an application that, through the use of cookies, allows us to obtain information on how users use our pages.<\/p>\n\n\n\n

    Google may use personal data to contextualize and customize the ads of its advertising network.<\/p>\n\n\n\n

    At the following link, <\/a>Google provides the browser add-on for disabling Google Analytics.<\/p>\n\n\n\n

    Google Ads <\/a>conversion statistics to see how users who access from Google Ads interact with our website. <\/p>\n\n\n\n

    Microsoft Advertising <\/a>conversion statistics to see how users accessing from Microsoft Advertising interact with our website.<\/p>\n\n\n\n

    COOKIE POLICE<\/strong><\/p>\n\n\n\n